Arkansas 911 Board

State Board Assigned with Oversight/Management of 911 Surcharge for Wireless, VoIP, and Non-Traditional

Offices/Divisions

2092
Department of Public Safety
Department of Public Safety - Arkansas 911 Board
Department of Public Safety - Arkansas 911 Board
1176
Arkansas 911 Board
arkansas-emergency-telephone-services-board
Board
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Frequently Asked Questions

When will the Arkansas 911 Board begin meetings?
The first meeting of the Arkansas 911 Board has been scheduled for 10:00 a.m. on Monday, August 19, 2019.
What is the effective date for the Arkansas Public Safety Fee?
Effective October 1, 2019, providers should add the Public Safety Fee in the amount of $1.30 to customer bills for for wireless (post-paid), VoIP Services, and any non-traditional communications services. Effective October 1, 2019, retailers should add the 10% Public Safety Fee to retail transactions for prepaid communications services.
What is end date for providers/retailers to bill the current 911 surcharge of $0.65?
Providers should continue to bill the 911 surcharge of $0.65 for wireless (post-paid), VoIP, and non-traditional communications services through September 30, 2019. Retailers should continue to collect and remit the 911 surcharge of $0.65 for retail transactions for wireless communications services through September 30, 2019.
Will the quarterly PSAP distributions continue for 2019?
The quarterly PSAP distribution from funds collected during 2Q19 will be distributed as normal in September 2019. The quarterly PSAP distribution from funds collected during 3Q19 will be distributed as normal in December 2019.

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