The Arkansas Transformation and Shared Services Department Call Center Assistance Request service provides technical support and assistance to state government agencies and their employees. The call center is staffed by trained technicians who can assist with a range of technical issues, including hardware and software problems, network connectivity issues, and security concerns. State agencies and their employees can submit a support request online, by phone, or by email, and the call center will provide assistance as quickly as possible. The service is designed to ensure that state government employees have access to reliable and secure computer systems and networks, which are critical for providing services to the public and conducting government operations efficiently.