Office of Driver Services

The Office of Driver Services consists of seven sections that are responsible for the administration and enforcement of state laws and regulations concerning driver‚Äôs license and identification cards. 

Administration

Manages the state’s driver’s license and identification card program. Provides administrative oversight and direction for the Office of Driver Services.

Issuance

Issues driver’s license and identification cards to qualified individuals. Assists customers, revenue offices and law enforcement with general licensing queries and system support. Issues driver’s licenses for persons temporarily outside of Arkansas. Issues Valid Without Photo licenses or Identification cards.

Phone: (501) 682-7059

Fax: (501) 682-7934

CDL Help Desk

Assists the public, commercial drivers, and revenue offices with commercial licensing queries. Ensures that commercial license holders meet State and Federal Regulations. Maintains the medical certification database. Issues driver’s license extensions for qualified United States military personnel.

Phone: (501) 682-1400

Fax: (501) 683-3530

Safety Responsibility

Maintains motor vehicle accident reporting, financial responsibility compliance, and suspension of driver’s license or vehicle registrations for failure to comply with financial responsibility laws.

Phone: (501) 682-7100

Fax: (501) 682-2100

Driving Records

Maintains records of traffic violations and accidents for each licensed driver. Updates the Drug and Alcohol database for commercial (CDL) drivers. Keys convictions on records. Assists courts and the public with driving records inquiries.

Phone: (501) 682-7204

Fax: (501) 682-2075

Driver Control

Oversees the suspension and reinstatement of driving privileges for individuals with DUI’s, DWI’s, excessive traffic violations, or who are subject to court orders affecting their driving privileges. Conducts administrative hearings statewide.

Phone: (501) 682-1631

Fax: (501) 682-7109

Facial Recognition

Examines records and corrects errors. Researches and assists with fraud and identity theft investigations.